Shipping policy

Everything at Jojo Market World is digital. We do not sell physical products, and nothing is shipped by mail or courier — there are no packages, no tracking numbers, and no shipping fees.

Digital downloads: Planners, prompt packs, and other digital products are delivered to your email shortly after checkout, with a download link in your order confirmation. (Check your spam/promotions folders if you don't see it.)

Digital services: Done-for-you services are delivered by email on the timeline stated on the service's product page.

Delivery area: Because delivery is electronic, our products are available worldwide. No customs, duties, or import fees apply to a digital delivery.

Email address: Please double-check the email address you enter at checkout — your delivery goes there. If your delivery email hasn't arrived, contact us and we'll resend it.

Questions? Email mjojoworldaiops@gmail.com with your order number.