Shipping & Returns

Shipping

Jojo Market World works with multiple fulfillment partners, so shipping times and fulfillment locations can vary by product and destination. Some orders may arrive in separate packages.

When tracking information is available, it will be associated with your order. Delivery dates are estimates and can be affected by carrier delays, customs processing, weather and destination-specific conditions.

Order issues

If an item arrives damaged, incorrect, or there is another delivery problem, contact us at mjojoworldaiops@gmail.com with your order number and details. Photos may be helpful for damaged-item claims.

Returns

Return eligibility and instructions can vary by product. Please contact us before sending anything back so we can review the order and provide the correct next step. Digital items and certain product categories may have different return eligibility.

Please do not mail a return to an address unless our support team has provided that return address for your specific order.